| Telecom
Our Telecom solutions include billing & customer Care, remote infrastructure management for Telco's, ISVs & OEMs. Our end-to-end capability from hardware to Software to verification and validation services for ISVs positions us as a unique software solution provider in this industry.
Ignis has been responsible for providing architecture and leading the offshore development team to integrate billing systems with in house Online Support Service Platform.
Our strong technology expertise helped us develop and implement business continuity for the one system by implementing Weblogic clustering to handle 7000 orders a day for both Consumer and Retail accounts [DSL and Fiber]. We have also led/managed multiple teams to develop fallout management methodology and processes along with a fallout dashboard to communicate performance reporting to senior management and business stakeholders.
|