Ignis delivers Remote Managed Services (Remote IT Infrastructure Management Services) from our offshore Center located in Bangalore, India. Services and technologies supported include Monitoring and Management of:

• Servers and Data centers
• Networks (LAN and WAN)
• Security device
• Telecom (including VPN)
• Microsoft Windows, Unix (Solaris, HP-UX, IBM AIX, Linux) and MAC OS operating environments
• Databases (Oracle, Sybase, MS SQL etc.)
• Messaging (MS Exchange, Outlook, Lotus Notes / Domino
• Workflow / groupware applications
• Web servers / applications (BeA, IIS, Netscape, Apache, etc.)

Services provided 24x7 include:

• Incident management
• SLA management
• Change management
• Escalation
• Remote dispatch
• Vendor management